• Consulting

IT Service Management

The extensive use of IT application systems in companies of all sizes is the basis for the operational implementation of business processes. A competitive advantage cannot be achieved by the IT application system itself, but primarily through the targeted and cost-effective deployment in the enterprise. The IT Service Management processes are of fundamental importance in companies that rely on information systems.

Many companies have either historically grown system environments or, through frequent acquisitions, a highly heterogeneous, complex IT landscape, coupled with inefficient service management processes. Operating your IT systems with an efficient number of resources, while ensuring and maintaining compliance, is only possible with clearly defined support processes and a business-case-oriented system landscape.

Our Services

  • Significon offers consulting services marked by the experience, competence and motivation of our employees. Our ultimate goal is to optimize the processes and organization of our customers.
     
    Our competences are characterized by the combination of process and compliance expertise from the strategy to operational application. The focus is on the logistics processes in the Life Sciences industry and their implementation with application systems from SAP and other technology leaders.
  • The Life Science Industry is mainly influenced by regulatory requirements.
    The most important part is the validation of the computerized system.
    We are taking care of our customer requirements and validation projects starting from the first requirement until the sign off of the validation summary report and beyond.
  • Until today, the most of the companys make use of non-uniform system landscape with manual interfaces as well as paper based documentation.
    SIGNIFICON is offering an alternative approach which offers a state of the art and future proof solution which is an extension of SAP Solution Manager 7.2 .

    Link.IT! - Application Lifecycle Management  - The future of your digital validation documentation 
    Link.IT! is offering a complete set of functionalities for Application Life Cycle Management based on agile project management methods of SAP Solution Managers 7.2 .
  • After the implementation or validation project, we are supporting our customer during the operative use of the system.
    We are offering Second & Third Level Support for Incidents and Ticketing, creation and processing of changes of connected system as well as test execution.
    Our industry specific knowledge contains of all requirements around validation and the necessary documentation and process steps beside of functional knowledge.

Feel free to contact us

Significon has specialized in the optimization and implementation of IT Service Management processes in the regulated environment of the pharmaceuticals, medical technologies, and their supplier industries. Many years of experience have given us excellent process know-how and best practice solutions, so that we can provide you with a quick, efficient and optimal implementation. SAP Solution Manager is ideally suited to implement and manage your IT processes in your SAP environment. It provides an integrated platform for the implementation, validation and operation of SAP systems. 


 

Application Lifecycle Management with Link.IT!

The combination of SAP Solution Manager 7.2 and Link.IT! provides a future proven and stable approach to run scalable application lifecycle management for agile projects.

Problem

Since more than 25 years, companys of life science industry are forced to validate their computerized system and implement IT Service Management processes to keep the validation status up to date. GAMP as well as ITIL are frameworks as well as guidlines which claim to support industries and give best practise guidances.

Looking at the last years, digitalization is on the rise and offers a lot of benefits at the core business processes. In contrast to that, the IT core processes have not changed over the last decades. More or less, the IT landcape is still characterized by non-uniformed landscapes with manual interfaces as well as paper based documentation.

Solution - Link.IT!

Link.IT! offers the following features based on SAP Solution Manager 7.2:

Integration

It is possible to design the whole end-to-end process within the same system: Incident management, Change Management, Testing, documentation and transportation.

All necessary information are located at one system and are connected native. Analysis and reports on the the fly are possible. No breaks between systems, no interfaces or incompatibility.

Total Cost of Ownership

For customers of SAP products, you are already owning SAP Solution Manager. Therefore no additional licensing and extra costs are necessary. The Know-How to setup up and maintain the solution manager are already inhouse available because of technical necessarity. The validation is possible without much effort and the exepcted ROI is less than one year.

Usability

The key user are familiar with the system and do not require foundation training. The training effort can be minized.

Features

  • object oriented documentation
  • change control
  • versioning and digital signatures according to 21 CFR Part 11
  • Traceability Cockpit
  • RACI Cockpit
  • Useability 
  • Inspection and Audit trail
  • highly integrated
  • no impact on your release capability 

Do you would like to know more? Please ask for our Whitepaper.

Webinare

SAP Solution Manager 7.2 extended function by Link.IT! - Application Lifecycle Management for validation projects

27.01.2021, 10-11 AM, language: german, Registration

27.01.2021, 4-5 PM, language: english, Registration 

24.02.2021, 10-11 AM, language: german, this is the recording of 27.01.2021, Registration

24.02.2021, 4-5 PM, language: english, this is the recording of 27.01.2021, Registration

Purpose & Use of SAP Solution Manager along the V-Model

Recording from 31.08.2018, language: german, View recording

Feel free to contact us

Significon has specialized in the optimization and implementation of IT Service Management processes in the regulated environment of the pharmaceuticals, medical technologies, and their supplier industries. Many years of experience have given us excellent process know-how and best practice solutions, so that we can provide you with a quick, efficient and optimal implementation. SAP Solution Manager is ideally suited to implement and manage your IT processes in your SAP environment. It provides an integrated platform for the implementation, validation and operation of SAP systems. 

Significon AG

Wilhelm-Theodor-Römheld-Straße 30
55130 Mainz / Germany
Phone: +49 (0)6131 - 302919-0

 

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